Culture & Values
Subsidiaries & Joint Ventures
Diversity & Inclusion
Sustainability & ESG Report
Safety & Toxicology
Data Management and Statistical Analysis
Clinical Development Strategy
Decentralized Clinical Trials (DCTs)
Site Management (SMO)
Medical Device / IVD
Multi-region Clinical Trial (MRCT)
Vaccine Clinical Trial
Functional Service Provider (FSP)
Intelligent customer service center for decentralized clinical research. Anywhere. Anytime.
AI-based Platform and Call Center Services
In addition to the hotline answering patient questions, our call center collects adverse drug events and handles customer complaints. Our follow-up services including pre-clinical studies, post-market studies and real-world studies are another founding pillar. With the newly deployed AI assistance, you can make any request anytime, anywhere.
Follow-up service for clinical research and studies, including pre-clinical studies, post-market studies, real-world studies, and investigator-initiated studies. AI-assisted customer services can provide reminders for the doctor visit, data collection, data analysis.
Customer satisfaction survey, drug usage survey, and disease burden survey through phone, APP, mini programs.